Privacy Policy
Privacy Policy of Carlytics Agency
This Privacy Policy describes how Carlytics collects, uses, and protects your information when you visit our website or submit information through our forms.
By using our website, you agree to the collection and use of information in accordance with this policy.
Carlytics operates as a performance-based lead conversion partner for automotive dealerships. As part of our services, we may collect contact and business-related information from website visitors and potential clients.
We are committed to handling your data responsibly and in compliance with applicable data protection laws.
Information Collection and Use
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Dealership name
Business-related information submitted through forms
This information is used to:
Respond to inquiries
Schedule discovery calls
Assess qualification for our services
Provide relevant service information
Send appointment-related communications when consent has been provided
We do not sell personal data to third parties.
SMS Communications & Consent
If you provide your phone number and explicitly opt in to receive SMS communications, you agree to receive text messages from Carlytics regarding:
Appointment scheduling
Appointment reminders
Service-related communications
Follow-up regarding inquiries
SMS consent is obtained through:
An unchecked opt-in checkbox on website forms
Clear disclosure language explaining message purpose
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For assistance, reply HELP.
SMS consent is not shared with third parties for marketing purposes.
Mobile Information Sharing Statement
Carlytics does not sell, rent, or share phone numbers or SMS opt-in data with third parties for marketing purposes.
Mobile information is only used for the purpose for which consent was provided.
We may share information with service providers strictly for operational purposes (such as messaging platforms), and only as necessary to deliver services.
User Rights
Depending on your location, you may have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for communications at any time
To exercise any of these rights, you may contact us through the contact form on our website or via the email address listed on the site.
We will respond to legitimate requests within a reasonable timeframe as required by applicable law.
Log Data
When you visit our website, we may collect information that your browser sends automatically. This may include:
IP address
Browser type
Pages visited
Time and date of visit
Time spent on pages
This information is used for analytics, performance monitoring, and improving user experience.
Cookies
Our website may use cookies and similar tracking technologies to improve functionality and analyze traffic.
Cookies help us:
Understand visitor behavior
Improve website performance
Optimize marketing efforts
You can instruct your browser to refuse cookies. However, some portions of the website may not function properly without them.
Service Providers
We may use third-party service providers to:
Host our website
Process form submissions
Provide scheduling tools
Provide messaging infrastructure
Analyze website traffic
These providers have access to personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Links to Other Sites
Our website may contain links to external websites that are not operated by Carlytics.
We are not responsible for the content, privacy policies, or practices of third-party sites.
Children's Privacy
Our services are intended for business owners and professionals.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that we have collected data from a minor, we will take steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes are made constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your data rights, you may contact us through the contact form on our website or via the email address listed on the site.
